This statement discloses the privacy practices and policies for The Impatient Snail's website. If you have any questions about these practices and policies, please email us at firstname.lastname@example.org.
The Impatient Snail respects your personal privacy. We believe ensuring the security of your personal information is an important part of our job, and we strive to protect any personal information you may provide us. If we ask you to provide any personal information, we will tell you the purposes for which we intend to use that information. Your personal information is not lent or sold to anyone for any purpose.
Aggregate Site Use Information
We record information about the pages viewed by all of our website visitors. This data includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, connection speed, read time, display time, and number of clicks.
We use this data, in aggregate form, to compile statistics and reports for The Impatient Snail's use, and improve the online experience for all visitors.
We may, on occasion, provide portions of this aggregate information to vendors, consultants, potential advertisers, or news agencies. Typical uses of the data in this fashion would be to gauge the amount of interest in our site and/or to plan for site infrastructure improvements.
Online Order Information and Security
If you place an order online, we only request the information needed to complete the processing of your orders and billing. We also share our users' personal information with outside shipping companies and credit card processing companies in order to bill and ship your order, but we do not provide any more information than necessary for these purposes. We may also use the information to contact you regarding your order.
Our Site Security
We use appropriate security safeguards to protect your personal information against loss, theft, and unauthorized access. Any personal information you provide to The Impatient Snail is exchanged on a secure server. All monetary transactions are completed either using Paypal, or offline with cheque or money order to ensure that your credit information is never at risk.
Email is not a secure means to send personal information, as it is not encrypted. We strongly encourage you to use our secure ordering process when ordering online. For general correspondence we also have our secure Contact Us page.
The Impatient Snail e-news is sent only to users who choose to provide us with their email address. Our subscriber database is never sold, rented or loaned to any other parties. Subscribers wishing to update their contact information, or opt out of receiving e-news, can use our online subscriber services in My Account.
We collect aggregate information regarding open rates, page views, and generated sales from our HTML emails. Aggregate information does not personally identify individuals. Subscribers concerned about collection of aggregate information may unsubscribe in My Account.
The Impatient Snail reserves the right to co-operate with local, national, or international law enforcement or other authorities in the investigation of improper or unlawful activities and this may require the disclosure of personal information. If such an investigation requires disclosure of personal information kept in our records, we may be required by law to cooperate. We also reserve the right to report improper or unlawful user activities on our site, which may require the disclosure of personal information relating to those individuals conducting such improper or unlawful activities.
This web site contains links to other sites and advertisements. This privacy statement only applies to information collected by our web site. We are not responsible for the privacy practices and policies of these third parties.
Accuracy of Information
We strive to ensure that any personal information we retain and use is as accurate, complete and up-to-date as necessary for the purposes for which we will use it. We do not routinely update personal information unless necessary for these purposes. Nonetheless, if our records regarding your personal information are inaccurate or incomplete, we will amend that information at your request.
Access to Information
At your request, we will provide to you a statement explaining the extent to which we hold personal information about you, and we will explain how that information has been used or disclosed by us.
This page will be updated if information about the collection and use of your personal data changes.